Terms & Conditions

1 — Orders and Payments

• All orders are subject to product availability and acceptance by Painted Leopard, LLC.
• Prices are listed in US dollars and are subject to change without notice.
• Payment is required at the time of purchase. We accept credit cards and other secure payment methods provided through our checkout.
• Painted Leopard, LLC reserves the right to cancel or refuse any order at its discretion.

2 — Shipping and Delivery

• Painted Leopard, LLC ships within the United States. Shipping times and costs are calculated and presented during the checkout process.
• We aim to process and dispatch orders promptly. Delivery times may vary based on your location and selected shipping method.
• Painted Leopard, LLC is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

3 — Returns and Refunds

• For coffee products, returns are accepted within 14 days of the purchase date. Items must be unused and in their original condition.
• For merchandise, all sales are final. If you receive a defective or incorrect item, please contact us and we will make it right.
• To initiate a return, contact us at info@ptdleopard.com with your order number and reason for return.
• Approved refunds are issued to the original payment method upon receipt and inspection of the returned item.
• Painted Leopard, LLC is not responsible for return shipping costs unless the return is due to our error.

4 — Privacy and Security

• Protecting your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
• We implement industry-standard security measures to protect your data during transmission and storage.
• You are responsible for maintaining the confidentiality of any account credentials associated with your purchases.

5 — California Consumer Privacy Act (CCPA)

• If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).
• These rights include the right to know what personal data we collect, the right to request deletion of that data, and the right to opt out of the sale of your data.
• Painted Leopard, LLC does not sell personal information. For full details, please refer to our Privacy Policy.

6 — Intellectual Property

• All content on our website — including images, logos, text, and design — is the property of Painted Leopard, LLC and is protected by applicable intellectual property laws.
• Unauthorized reproduction, distribution, or use of any content is strictly prohibited without prior written consent from Painted Leopard, LLC.

7 — Limitation of Liability

• To the fullest extent permitted by applicable law, Painted Leopard, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
• Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to that claim.

8 — Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
• Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in California.

9 — Changes to Terms and Conditions

• Painted Leopard, LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• Changes will be effective immediately upon posting to our website. Continued use of our site following any changes constitutes your acceptance of the updated terms.

10 — Contact Information

• If you have questions or concerns about these Terms and Conditions, please reach out to us at info@ptdleopard.com.
• We are committed to addressing your inquiries promptly and transparently.